Tag: #business
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Speaking up! … has Another Side

Whenever there is a mishap or accident on the road, have you noticed that no matter whose fault it is, the driver of the bigger vehicle always gets beaten up? If a pedestrian is crossing the road even when there is heavy influx of traffic, without paying any heed to passing vehicles, if a person…
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Service Providers… and their Other Side

The experience that I have garnered over the last 10 months as an Independent Consultant for Pharma Global Capability Centres (GCCs) & Service Providers has not only given me a lot of insights into the thought process that goes behind establishing GCCs in India but also the other side of Service Providers which, like the…
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The Other Side of Perspective

“The real voyage of discovery consists not in seeking new landscapes but in having new eyes.” – Marcel Proust. A few years ago, I visited my school in Mumbai where I spent a major part of my formative years as a child. In my mind, my school was always this imposing gargantuan structure with massive…
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The Other Side of a Popular Interview Question

Have you ever been asked in an interview, “how would your colleagues or co-workers describe you”? And was your answer honest or just a biased assumption that everyone around you loves everything about you? Watch this video for my opinion.
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The Other Side of Creating a Culture of Accountability

Creating a culture of Accountability in the Business Process Outsourcing industry is best done when you build a strong foundation for your business during the early days of transition. This requires a paradigm shift in the thought process with the onus on the customer rather than the service provider to ensure that the relationship between…
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The Other Side of Corporate Politics

By now most of you are probably aware that I am quite obsessed with the animal kingdom. One of the reasons could be because I spend so much time in the company of animals that I have started observing certain traits in them that can be easily associated with human behaviors… and vice versa. So…
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The Other Side of Leadership

When I got into a leadership role for the first time way back in May 2004, I was a wannabe tigress. Reality quickly turned me into a scaredy cat. Circumstances made me a conniving fox. Ambition had me soaring like a fierce falcon. For the ones who put their trust in me, I was a…
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The Other Side of Goal Setting

The other side of setting goals is something to consider seriously – I have seen people (including myself) getting complacent when they have achieved their objectives. We feel a sense of achievement, we feel safe – even when the target is short of 100%. Which means our shortcomings, limitations, errors, are all tolerated. And we…
