Tag: #gcc
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The Other Side of a 70-hour Work Week

Sometime during the early 2000s when I had just embarked on my career journey with the International Service Sector, I was volunteering for a music concert in Bengaluru – an event that was being sponsored by some of the most prestigious MNCs of those times. My work mainly involved distributing pamphlets during the week leading…
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The Other Side of Global Capability Centres

Over the years, the international service sector has seen progressive growth. Starting with the outsourcing of transactional backend work and steadily evolving to handle activities of increasing complexity through BPOs, KPOs through Service Integrators / Providers, and GCCs or Global Capability Centres running their own captive centres, India has become a hub of choice considering…