Tag: #kpi

• The Other Side of Creating a Culture of Accountability

  

  Creating a culture of Accountability in the Business Process Outsourcing industry is best done when you build a strong foundation for your business during the early days of transition. This requires a paradigm shift in the thought process with the onus on the customer rather than the service provider to ensure that the relationship between…

  theothersidebyaparna

  February 29, 2024

  Long Reads

  #accountability, #BPO, #business, #corporate, #corporateculture, #corporatelife, #corporateworld, #fmcg, #kpi, #leadership, #management, #pharma, #theothersidebyaparna, marketing