Tag: marketing
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The Other Side of the AI Revolution

For human beings, no matter what, it is the emotions that are always at the forefront of the thought process and it is very easy to push rational thinking to the back of the brain when faced with certain challenges. This is one area where AI will always have an upper hand. The kind of…
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The Other Side of Creating a Culture of Accountability

Creating a culture of Accountability in the Business Process Outsourcing industry is best done when you build a strong foundation for your business during the early days of transition. This requires a paradigm shift in the thought process with the onus on the customer rather than the service provider to ensure that the relationship between…