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About this site
In today’s age, we keep getting bombarded with tips and tricks, motivational quotes, guidebooks, etc. on how to be a good leader, how to build a happy and inclusive work culture, how to be customer-centric, how to balance our work and life, how to build agile processes, how to be fearless and speak up. However, there is always another side to being an ideal leader in a happy workplace with a perfect work-life balance running a world-class organization. Over the coming months, please watch this space for snippets, articles, podcasts, etc. on my personal experience with this other side over the past couple of decades. And while I put across my point of view, I would love to know yours. I would love to be challenged, and know your side – the other side.
LATEST POSTS
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The Other Side of Customer Service
I remember when I was transitioning a Medical Underwriting function from a large US based Life Insurance company to India, the first thing that I was told is that each application has to be processed as if you are processing it for your mother. A few years later when I was transitioning a Supply Chain
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The Other Side of Gardening
I have a small little garden on my balcony – it’s more of a collection of mismatched pots and containers than anything else, and it’s created through foraged seeds collected on my morning walks or when I go out to feed my gang of community dogs. So it’s far from a well-manicured mini Mughal garden
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The Other Side of a Support System
When designing businesses/processes the fundamental question that we need to ask ourselves is which is the entity adding actual value? And many a time that question cannot be answered easily because the true value adders are hidden deep inside corporate layers of what ideally constitute a “support system”. To deep dive into the core, we need to
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The Other Side
In a world full of bandwagons designed to herd masses in one direction, explore the road less taken, by embarking on a journey with me to the other side. Read my alternate thoughts on some common subjects and join me in looking at things from a different perspective. Feel free to react, comment, challenge, support
The Other Side by Aparna 